Built in the Philippines. Trusted worldwide.
Telemind BPO connects global businesses with world-class Filipino talent. Our mission is simple: deliver reliable, cost-efficient teams that feel like an extension of your own—measured by outcomes, not buzzwords.
We started with a small team supporting a North American e-commerce brand. Word spread about our quality and culture, and we expanded—adding telesales, accounting, and custom IT solutions. Today, Telemind BPO supports clients across multiple time zones while keeping our roots in the Philippines strong.
24/7 inbound & outbound, voice and non-voice, with English-fluent Filipino agents.
Custom CMS, web/app development, IT management, and helpdesk.
Revenue-focused teams trained on your playbook and CRM.
Accurate, on-time processing: billing, AP/AR, reconciliation, data ops.
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Transparent pricing. No surprises.
Goals, volumes, SLAs, tools.
Calibrated scripts, playbooks, QA rubrics.
WFM schedules, dashboards, reporting cadence.
Weekly insights, A/B tests, continuous improvement.
ISO/IEC 27001, GDPR-ready practices, HIPAA-aware processes for eligible teams.
Scorecards, calibrations, and coaching loops.
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Role-based access, device policies, VPN/SSO, audit trails.
NDAs, DPAs, client-approved workflows.
Redundant internet, power backups, secure office floors.
Let’s design a team that meets your targets and budget—and scales on your timeline.
